The staff would not let us get off first on the plane even though I told them we were very very late. Quantities and variety were also good. Please allow up to six months to fully investigate your claim. Took a lot of time with each person when someone had something to say. Luggage Carts Good customer service. The flight itself was fine. ", "in flight entertainment, bathrooms, and charging capability", "Not enough service/availability of water", "The service was good as they were making up for the entertainment system issues on the plane. The last meal did not allow me to have a veggie option and there was no place for me to order it ahead of time. This is very inconvenient when deboarding because I have to wait for many others to pass before I get a chance to walk towards the back of the plane to get my luggage. My wife lost her window seat but at least we still had the legroom and peace and quiet. ", "We were moved to the Exit row, but the woman at the ticket desk said that the seats reclinedBUT they did not!! Just be prepared. No water was distributed, and no attempt to communicate the situation with the passengers. I had forgotten mine but crew stated that none had been put on the flight. ", "Cabin crew's service was excellent! They refused to compensate me for having delivered the bag with broken articles inside (A pair of Rayban Wayfarers! Provide as much detail as possible including receipts, appraisals and flight information to avoid delays. Would not fly again. ", "Loved everything except upcharge for ski bag (no charge on Swiss air for this service) - 1st meal excellent..2nd light snack (chicken sandwich) not really a home run (sorry..) - overall excellent experience", "During the main meal many many passengers had no option for the main dish.. Only vegetarian dish! I would say avoid Delta! This is a hidden popup that tells you what you can and cannot search for. ", "Everything especially the food and the friendly stewardesses!N", "Stuck in Frankfurt due to weather which I understand but no one helped us navigate the customer service lines and it was utter chaos!!! Shortly after take-off, our calm and comfortable more or less empty section of the aircraft was colonised by an extended family of Orthodox Jews in a kind of airborne West Bank situation. ", "I know that I shouldn't be shocked by the continued degradation of the airlines, but there should be a line. A. ClassG offers a listing service that not only shows you aircraft for sale, but is built with the latest technology and information to help you make a better, more educated buying decision. Based on this experience, I eont be inclined to use this airline again for future trip planning. All baggage activity shown in the local time of the airport location. Movies, games, moving map. It was left behind in Paris on our way to Casablanca causing us to waste a day in Casablanca traveling back to the airport the grab the bag the next day. Very pleased about that. Download Foursquare for your smart phone and start exploring the world around you! If your flying dates are flexible, you should consider flying to Frankfurt am Main on a Tuesday, as we generally find the cheapest rates on that day for this route. Free movies available for watching. Im not a frequent traveler and they kindness towards my anxiousness stood out. I didn't, and got a decent seat anyway. The headphone audio setup at my seat did not work very well. ", "Everything else was horrible. There was no foot rest available (which is such a simple addition that helps a lot) and the "holder pocket" on the seat in front was a simple net completely useless. ", "I could put my seat down, the button wasnt working..", "Crew was amazing and seats were comfortable. We waited in line for luggage for 30 minutes, then another line for at least 30 more minutes to report the missing bag, and we were then told that it wouldnt arrive for another day and would be delivered to us within a 3 hour window in the middle of the day. The gate was changed in Amsterdam 3 times! ", "the food was very good and they hd a good list of selections of movies. See reviews, photos, directions, phone numbers and more for Delta Airlines Lost And Found locations in Salt Lake City, UT. Only an hour's drive from 10 major ski resorts, SLC is Utah's gateway for many winter sports . )", "Crew is excellent, polite and personal! Boarding was fluent and easy. By Blake Apgar. Salt Lake City (SLC) Delta. Quick boarding. Please allow for extra time. Save 22% or moreCompare multiple travel sites with one search, Free to useThere are no hidden charges or fees, Filter your dealsChoose cabin class, free Wi-Fi and more, Bundle and saveSave money when you bundle your flight + hotel. ", "The flight was a bit delayed, but the airline handled it incredibly well. Tips for Filing a Claim. ", "There is never enough room in coach. ", "The bag drop at LHR T5 was bad. All standard seats have them. Its extremely uncomfortable. Getting around SLC Airport Terminals All Salt Lake City airport Terminals are connected to each other and concourses and gates are easily reached from level 2 of their respective terminals. The food was great. Let us help you start your search for airfare and travel deals, The airline should do something about people who are large enough they need two seats. SLC is the fifth-biggest hub for Delta Air Lines, accounting for approximately 70% of the airport's operations. It was awful! ", "Great seat. Both planes were downright filthy. ", "Crew were friendly. No entertainment but to be expected on such a short flight. Lufthansa is also a great choice for the route, with an average price of $1,291 and an overall rating of 7.8. ", "Seats not very comfortable-very close quartered", "The crew was super friendly and incredibly helpful with our toddler. ", "Legroom was much better than on U.S. carriers doing same long trip. He couldnt hit in his own. Sometimes travel dates aren't set in stone. ", "Entertainment system. Cleanliness was perfect", "Excellent crew, good food & movie selection. Easy route, no hassles. The distance between B82 and C was 20-30 minutes walk. ", "This leg of light was good. ", "Fast boarding, not a crowded flight, ahead of schedule. 747-400 planes also very comfortable, compared to the Airbus 320,", "Nothing. ", "First time flying with a partner through Delta, so they stuck us on a Virgin Atlantic flight meaning I didn't get my free Delta check in bag (a fee of $60 each way) when I have gotten it every other flight I have ever taken with them. The flight was delayed so I had no option but to board the next day since I wouldn't be able to make it to the connecting flight in Frankfurt. Baggage claim is notoriously slow. No Delta lounge at the destination (RNO)", "No leg space whatsoever. ", "Inflight entertainment was great. Glad to have a free blanket and headphones as well. The flight attendants took great "care" of us. ", "Staff pleasant and courteous fine meal and beverages! Overall, it was a great experience and I will certainly look to Lufthansa first for my next transatlantic flight. Room to spread out. Fly from Germany on British Airways, Lufthansa, Delta and more. Absolutely no customer service. Cabin crew not particularly friendly. All rights reserved. The Federal Tort Claims Act governs the way your claim is processed and establishes your rights in regard to your claim. ", "Cancelled flight and horrible customer service! The lunch was ok, but then the snack (multiple small items) was offered about 4 hours before landing and then an additional snack (mini pot pie) was offered about 2 hrs before landing. There are 6 miles between Salt Lake City city center and Salt Lake City. The flight was very smooth. Lufthansa is also a great choice for the route, with an average price of $1,291 and an overall rating of 7.8. This was my first time flying with Lufthansa. ", "Seat was uncomfortable. Almost every one of the 10 or so people in front of me had problems with the system and had to call over a staff member to help. ", "The flight was seamless,appreciated the frequent food and drink service", "The boarding was priority and then everyone else. For instance, I wasn't aware that the head cushion on the seats were adjustable to better support your head. And to add injury to insult her bag was left behind in JFK during our transfer for our flight to Seattle. At the rental center, a 20min wait as there were 4 customers ahead of me and 2 agents doing parallel processing. ", "Getting to LHR early for. ", "Excellent flight crew, flight had decent leg room. By Blake Apgar | Oct. 18, 2022, 12:00 p.m. Ridiculous to have to wait for people to stand in the aisles and get their baggage from above. ", "No issues, quick trip, friendly staff, comfortable ride", "The crew nice people, boarding was fast and pleasant, the flight was pretty good", "Prizs Budapest kb 1 ra kss mszaki hiba miatt. Copyright 2020 Salt Lake City International Airport. Told me I might not make the plan (I did). ", "Everything was clean and well organized. Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. ", "No power to charge phones, laptops, etc and no WiFi available. Screening at certain airports is performed by private companies and not TSA. ", "Very professional, helpful and friendly. Boarding was easy, the seats were comfortable, the film choice was excellent and I enjoyed everything I ate. ", "The late boarding due to technical and mechanical problems at the airport Lufthansa gate. Pretty frustrating. ", "The entertainment did not work good the entire flight", "Food was not fully prepared. But you cant fix that. The bigger the plane the bigger the problem and delay. The flight itself was more than 2 hours and not even a complimentary soda? There was not another flight for 8 hrs!!! ", "Flight from Istanbul to Mumbai was not that great. Food was good and tasty. I stood in line for four!!!! Lots of food and good entertainment. Lousy food. Facilities at Frankfurt were minimal with toilets offering only one stall each. In many cases, claims are denied when an investigation determines that TSA officers did not open a bag for a physical inspection. It was awful. ", "The plane was very dirty when we landed in Dar-es-salaam. 2 of the 3 of us in that row had to go 2 rows back to store our luggage. I get the federal government says they can't charge them for, From Business: ClassG offers a listing service that not only shows you aircraft for sale, but is built with the latest technology and information to help you make a better,, From Business: Taking off to where you want to go has never been this easy. ", "The ground staff were completely useless when it came to actually getting a new flight after missing my earlier flight when I showed up with only 20 minutes to spare and the ground crew left the gate before it actually closed. Call us 24 hours a day at 801-575-2400 or email at airportinfo@slcgov.com . ", "Too much time spent at boarding. If I can't trust your own agents, who can I trust, exactly? ", "The flight on time. ", "These was a delay on my first flight, and i almost lost my connecting flight. Had to spend the night to catch another flight home in the morning. Best time to beat the crowds with an average, Compare multiple travel sites with one search, Save money when you bundle your flight + hotel, Enter your preferred departure airport and travel dates, Scores according to KAYAK customer reviews, "Great service and comfortable ride excellent staff", "The service on Virgin Australia is quite poor. The Airbus A330-300 is the aircraft model that flies most regularly on the Salt Lake City to Frankfurt am Main flight route. Delta Air Lines. Food on Lufthansa is bad. I feel like the crew put the best effort in order to make passengers feel comfortable. . The airport will deliver $5.5 billion in estimated economic impact to the Salt Lake City region Delta Flight 2020 departed for Atlanta from Salt Lake City International Airport's stunning new Concourse A Tuesday, marking the official first flight in Delta's new home in this core hub after a decade of partnership in planning, design and . ", "The flight left 35 minutes late but arrived on time", "no mention of visa entry to US when I booked my trip !! Copyright 2020 Salt Lake City International Airport. All rights reserved. Neck cushions on chair arent adjustable and not comfortable. Confort: no leg space at all. Box 145550Salt Lake City, UT 84114-5550801-575-2401. The relaxation and mediation program was great! If your itinerary includes travel on airlines other than Delta or its Connection carriers, baggage tracking information may not be complete. They where pleasant and attentive. The food was really good! I didn't make it. ", "There should be a special section for babies. 2023 Red Cirrus, LLC. When I checked in at the airport, I received only a middle seat. Hard to understand how so many pieces of luggage could have been overlooked and not loaded on our flight. I had to walk with small baby and a bunch of bags through all steps instead of using the stroller." . ", "Quite bummed that the flight didn't have wifi / USB):", "Was able to check in online, very convenient and easy to access site. Super appreciative of this. Overall a very pleasant experience! Many German employees walking and standing around while passengers were confused as to where to go and how to proceed. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to Salt Lake City. On your way to Frankfurt am Main, youll fly out from SLC. ( picture was fine but the function buttons were terrible). Fortunately I had an extra blanket which I could wrap over my head. Crew was professional and food was very good. The plane did get cleaned a little bit in Dar-es-salaam however I was still missing a pillow and blanket which I had to actively seek out. We could not get a straight answer, just quoted the unclear company policy. I could tell it was Hard with the airport closing due to weather but this is an international flight and someone could have done something to help me just navigate the process over the three day period. The food was absolutely amazing. Not enough space or leg room. Strange 'breakfast". ", "Flight was on time. I had reconfirmed that Virgin Atlantic Kiosk at Heathrow airport as well. It was very upsetting not knowing when she going to arrive in Denver. Seat comfort was fine, but I kept getting hit by the separating curtain as the flight attendants went back and forth from economy. The boarding process was a mess. Lots of offers for water & drinks. ", "Daughter's first flight and the crew really made it a special experience for her. Great leg room though. ", "On time. ", "Loved the movie selection and the food was good too. Delta Air Lines Airlines Airline Ticket Agencies (801) 487-4176 1992 S Texas St Salt Lake City, UT 84108 3. Great plane. ", "Wheelchair assistance did not arrive at gate. Well done. Plenty of free entertainment. ", "Our luggage did not arrive at our final destination of Madrid. Myself and three other colleagues didn't have our luggage show up from KLM flight from Amsterdam to Brusselseven though all of our luggage was labeled "priority". ", "Nice plane, comfortable accommodations, great crew. You may be eligible for a Lufthansa and Virgin do so much of a better job with overall staff on the ground. Just unacceptable. No one told us anything till after an hour", "It's a rather short flight. I did not mind so much as eating less does some good! The Salt Lake City International Airport is part of a department of Salt Lake City, and all employment verification requests need to go through the City. ", "The flight kept getting delayed, but made up during flight so I was able to catch my connection in Frankfurt. Myself and three other colleagues didn't have our luggage show up from KLM flight from Amsterdam to Brusselseven though all of our luggage was labeled "priority". Location: Salt Lake City Int'l Airport. It was exhausting and the Turkish staff were unsympathetic. When my 1st flight was delayed I asked to be rebooked then and the delta employee insisted that I would make my connection. The seating in economy (seats 36A and 36C and an Airbus 330-300) was generous compared to other airlines we've flown recently (e.g., on a 777 with United on the way over, and that was "Economy PLUS!). Love KLM! ", "Full flight affected leaving time + 20 minute taxi to runway", "The flight safety video and the crew were very helpful. This airline will need to work hard to earn my trust back because i felt physically and emotionally unsafe throughout the experience, many times. potatoes were hard. Additionally, the touchscreen was very difficult to navigate, as it jumped between non-responsive and too sensitive throughout the flight. Leg room was okay for a short flight. ", "I can't take the flight because i'm not Chilean and I don't have a reembolse or other flight , nothing . Food overall was pretty same across the 3 meals. While standing in the long queue a lady and her young daughter were rudely ushered out by the male custodian for cleaning, and then it could not be used for another 10-15 minutes. The check-in staff at counter was absolutely arrogant. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Salt Lake City to Frankfurt am Main. ", "The flight was transferred to a smaller plane, either because there were few passengers (the first story we heard) or because of mechanical problems on the original craft (the second story). Sneaky. On the other hand, Thursday is the most expensive day to fly from Salt Lake City to Frankfurt am Main. None of the 3 "help" personnel standing around when approached managed to tell me that there was a special counter for handicapped persons. But don't expect to to get the best and newest planes around but it's still overall a good experience. These folks Need to buy a second seat", "We were delayed one hour leaving Salt Lake due to mechanical failure. The funny coda is that because the plane was so undersold, anyone in economy that wanted their own row could have one, while economy plus was packed with the embittered and downgraded. ", "Aircraft broke, had to route me to an additional three stops just to get me home and through the night. All other marks contained herein are the property of their respective owners. Then their agent said "You can't always trust the people at the desk, you know." Once in customer service line, we looked and saw that many of the other passengers on our flight also never received their luggage. Salt Lake City International Airport (SLC) served over 26.8 million passengers in 2019, with around 370 daily commercial departures. To summarize the day, woke up too early, got to my destination hours late and got the luggage in the middle of the night. Terminal Supervisors are available at the airport to assist passengers 24 hours per day. The crew was very pleasant and accommodating. It was like sleeping on the floor. ", "Cramped! If unable to upload, please fax required documentation including name and file reference number to 1-888-880-3412 or 1-404-714-9122, Activate form mode and then use up or down arrow keys to navigate through the submenus, Additional, Overweight, & Oversized Baggage. Regarding food, some options were not available when our turn came. ", "Very small cramped seats in business class. The cabin was clean and in generally in good condition. ", "The food was great. Eligibility: 20-minute Bag-to-Claim Guarantee bonus-mile offer valid on all domestic flights within the U.S. 50 and Puerto Rico, marketed and operated by Delta Air Lines and Delta Connection carriers. Nice crew. ", "The interior of this Boing 757-200 was New with a great entertainment system in the seat backs in economy, and the crew was free endlessly and attentive. Very helpful stuff. Finally the issue was resolved and we went on our merry way. Contact your airline for lost or missing baggage. ", "The flight crew were kind, polite, and attentive. Please forward to Lufthansa customer relations. ", "This airplane must be the oldest in the fleet. ", "Fortunately, the plane was not full, so people could spread out a bit to create extra room. An official website of the United States government. This was our 1st trip, so we felt stupid about everything after the flight was cancelled. But really my harsh criticism comes from the loss of my girlfriends luggage. Just make a face lift to the plane, everything else is good. I asked when the meal would be and was told a few hourswhich turned out to be breakfast..i wated all night for food that only came an hour before landing. Didnt sleep a wink on this 10 hour flight. No care for customers. ", "Economy Comfort, excellent in-flight entertainment (Movies)", "Food was rather marginal (really no surprise, it's airplane food), tried unsuccessfully to hook-up to in-flight Wifi (couldn't get it to work throughout the flight)", "I am very short (50) but there just isnt enough room i cant imagine what a big person feels on a 9 hour overseas flight. ", "I would have liked for there to have been a gluten-free snack available. ", "Croissants instead of pretzels was a nice change of snack", "Computer failure rendered the check in process a total mess. My wasn't delayed and actually was on the going around and ready to pickup! Boarding times were later than expected and left late but didn't arrive lat. Executive Flight Specialties, We also service other areas in the world for jet charter services and private jets like: Trenton New Jersey Helsinki Finland Oakland Lansing Pensacola Ho Chi Minh City Vietnam Ontario Grand Rapids Pan. Good crew", "My daughter was stuck in SLC for 5 hours because there 1 cancelled flight and 1 delayed flight. Find cheap tickets to Salt Lake City from anywhere in Germany. Before clicking the 'File a Claim' button above, please review the list of airports that use private companies in the 'External Claims' section at the bottom of this page. Airport baggage service offices Find the phone number for Alaska Airlines local station agents in the tables below. I've taken 45 minute flights to vegas that offered complimentary drinks and snacks. Overall, great flight. ", "Fabulous flight, light on passengers, so excellent service given by the crew. I absolutely don't mind paying a little extra to fly on Delta vs the "low cost" carriers. ", "Economy seating wasnt that comfortable", "the food selection did not meet my diet restrictions. No USB, no charging, no touchscreen technology, no plugs, no bluetooth. Also, abrupt and hard landing. I was very happy with Turkish airlines. ", "I did not get the requested meal. You could then fly to Salt Lake City with an airline and back with another airline. ", "I did not like that i was in the bulkhead and there was not sufficient overhead storage for us. ", "The flight wasn't as late on arrival as I anticipated it would be. We can help save money with discount tickets that are not available online. Not ideal. She went out of her way to find an available meal for me. They provided headphones, blankets and pillows. Connect with FAT. Really had to squeeze into the seat. Not really one ounce of customer service . | Jan. 6, 2023, 5:00 a.m. | Updated: 11:48 a.m. Attended to needs immediately. ", "Comfort economy okis seats are wide, with good legroom, but did not recline and hard as a rock. egybknt minden rendbe volt. After waiting an additional 15 minutes for a wheelchair, I was deposited in a waiting area, where a second wheelchair arrived after another long wait. ", "No matter what you try to order on the airplane is totally disgusting. ", "Departure time was almost 2 hours late and the communication of the cabin crew regarding this issue was poor. But the process flowed very smoothly", "Wide sits, great food, very organized. Loved everything!!! Airlines Travel Agencies Airline Ticket Agencies . Monday, Tuesday, Wednesday, Thursday: 4:15 am-5:30 pm. I asked to be moved. They want 2.50 for a baby can of coke. ", "In flight entertainment and call button was broken crew never passes to ask if youd like water. ", "Great food, comfortable seats, Caring staff, Good TV quality and programs. ", "Nice attention and good food. These factors are similar to those you might use to determine which business to select from a local Yellow Pages directory, including proximity to where you are searching, expertise in the specific services or products you need, and comprehensive business information to help evaluate a business's suitability for you. my first Virgin was called Carole. When we landed no info was given. We had only 30 minutes to catch the connection flight at Istanbul airport and no one guide us in the airport to which gate we have to go. Happy new year to me. Complete the payment to get the e-ticket of Delta Airlines in your email. We were surrounded. ", "The entertainment system for the full plane was not working. Cost of Phase 1: $110 million. The seats were very comfortable and the staff very helpful. Arrived at Terminal 2 by bus ca. Fee-based Skycap service is available for Delta, Southwest & United airlines in front of both terminals and in the parking garage for Terminal 2 passengers. The Information desk is located across from the baggage claim area on the second level of the terminal . Provide as much detail as possible including receipts, appraisals and flight information to avoid delays. Almost didn't make the flight. All flights to Salt Lake City land at Salt Lake City. Not comfortable at all. The crew walked around the cabin many time throughout the long flight with drinks on their trays (not just the usual drink service) which was much appreciated. ", "It was really cramped and the bathrooms smelled very strongly. I also saw her bring other passengers extra snacks and drinks.

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