These services are available 24/7 and provide you with instant access to your account and a range of other services. No need to re-register!Not Registered for Online Account Manger?If youre not registered for Online Account Manager then no problem! Front Back 15-Digit Card Number 4-Digit Card ID Our Use of Cookies American Express uses cookies on this website for non-essential purposes. If you would like to include someone else (aged 18 or over) in your household as a second cardholder on your marbles credit card account, just ask. The FCA requires us to monitor all our customers accounts to see how theyre managing their repayments. Alternatively, log in via your iOS or Android mobile app and select More, Account Settings and Personal Details. Calls to 03 numbers will be charged at a standard national rate. was great to start with, fairly low interest rate, and every 4 months they raised my credit limit, once it was up to 4.5K and I was using the credit, they raised the interest rate by 5% . Activate YOUR Marbles. This will pay your: For example, if you had a purchase balance of 1,000 with an interest rate of 39.9% per annum, and you only paid the contractual minimum payment each month, it could take 20 years and 11 months to pay it off. If your phone has been lost or stolen, or compromised in any other way, you will need to call our Contact Centre on 0333 220 2692* immediately to disable your card in Google Pay. The monthly Payment Requested includes your contractual minimum payment and, where shown on your statement/account summary includes: If you had a Direct Debit set up to pay only the contractual minimum payment, we will now collect the full Payment Requested amount unless you contact us and ask us not to. Data privacy and security practices may vary based on your use, region, and age. Authorised and regulated by the Financial Conduct Authority. Online account manager. Don't worry if you're not sure what browser version you've got - we'll work this out for you when you visit us and let you know how to upgrade it if you need to. You can choose to share it with your additional cardholder if you wish. With marbles Secure, your transaction is more secure as we use a security system that runs behind the scenes while you shop online, helping to prevent unauthorised use of your marbles card. The marbles Card You can manage your account online Having a marbles card is really handy. Alternatively you can call customer services on 0333 220 2692*. Many features in game to help interact with your viewers and engage with them in unique . You can of course make additional payments whenever you choose. If you make an additional payment 3 or more working days before your payment due date your Direct Debit amount will reduce by the amount you have paid. No interest will be charged on purchases if every statement balance is paid in full by the payment date. If it doesnt arrive you can request a new one. We are closed on Sunday. If you use your marbles card abroad you will pay a foreign exchange conversion charge of 2.95%. marbles Secure requires the use of the following Windows Microsoft Internet Explorer 5.5 and above, Windows Netscape Navigator 7.1 and above, Windows AOL 9, Windows Firefox 1.0, 2.0 and 3.0, Opera 9.5 and Macintosh Safari. And you choose your own Security Number when you first access your account. The Bank of England Bank Rate can go up or down or stay the same. NewDay Ltd is also authorised by the FCA under the Payment Services Regulations 2017 (ref no: 555318) for the provision of payment services. Many online retailers are already participating in the marbles Secure service. From within our app, please select 'Apply' at the bottom of your screen. If you're not registered for Online Account Manager then no problem! Some software may not allow pop-ups. We are creating a direct link between your interest rates and the Bank of England Base Rate so that the interest rates you pay will always move in line with any changes to the Bank Rate. You can set up a Direct Debit via your Online Account Manager in the Payments & Transfers section. We may not think the transaction is risky, or it may be that the retailer does not use marbles Secure yet but you will still be able to purchase at these retailer's site. One of the great advantages of marbles Secure is that you can use it from any computer connected to the Internet and has a compatible browser. An easy way to do this is by using your Online Account Manager or mobile app. Your private account information is stored on a computer that's secured both physically and electronically. It provides a quick overview of your account and shows all of these things. The quickest way to set up your new credit card is with our online form. Changes in your interest rates (which can increase or decrease) can be, for example, because there has been a change in your circumstances. Come see. You can either edit your personal details in your online servicing account or call our customer services on 0333 220 2692*. If you dont have a Direct Debit set up, we recommend you pay the full Payment Requested shown on your statement. Once you've activated your card you will be able to use it for purchases in store and online. If you have any questions about these, please feel free to call Customer Services. 10 out of 10 card if you need to boost your credit. Please call Customer Service and we will do what we can to help. Youll find it on the first page of your statement or online using your Online Account Manager. Your private account information is stored on a computer that's secured both physically and electronically. We have a team of specialists who can look at your options and find the best way we can help. For the wellbeing of our colleagues, we have reduced our call hours, but you can fully manage your account through our phone system, Online Account Manager and the App outside of these hours. Yes, additional cardholders can add their card to their Google Pay. As soon as you realise that your card is missing, please telephone us immediately on 0333 220 2692*. marbles cards are issued by NewDay Ltd. NewDay Ltd is a member of the Finance and Leasing Association (FLA) and it subscribes to the FLAs Lending Code. If you suspect you have fallen victim to online fraud, please contact us immediately on 0330 838 0180*. Initial credit limit as low as 250 - although it could be as high as 1,200 - subject to status. The registered office for these companies is 7 Handyside Street, London, N1C 4DA. They are so quick to charge you a fee if you're bank doesn't pay the Direct Debit. We will give the TPP access to your account information only, and in the same way as if you were accessing it directly. If you are an existing marbles cardholder and you'd like to opt-out of receiving marketing from us, you can log in to your online portal and update your marketing preferences within the Account Settings section, Contact Preferences. The marbles Secure service only applies to online purchases at participating retailers. By post - It's normally quicker to call and speak with a marbles card advisor on 0333 220 2692 *, however if you would like to contact us in writing by post, please do so at the following address: marbles Customer Services. If you are struggling with financial difficulties you may benefit from some free and impartial advice. Please note that the run up to the deadline is likely to have been a particularly busy period for all providers, which may result in your final response being delayed. We want to reassure our customers that we are here to help them during this time. Marbles on Stream is a Marble Racing game for EVERYONE! Registered in England and Wales under company number 02783251. We'll also arrange to send you a replacement card as quickly as we can, so you're not left in the lurch. Please see 'Summary of Charges' which appears on Page 2 of your statement. Choose a monthly repayment date that suits you. We are creating a direct link between your interest rates and the Base Rate. Your marbles card is accepted in 32 million places and 600,000 cash points around the world. See below commonly asked questions, or check out our handyguide to Apple Pay. Your marbles card details are not stored on your device because when you pay using Apple Pay the data is encrypted. To help you do this, we have introduced Boosted Payments. As the service grows, more will be added. Only the standard and cash interest rates will move in line with the Bank of England Base Rate. For complaints, you should contact the financial ombudsman service at complaint.info@financial-ombudsman . You will sometimes see the marbles Secure service being called Mastercard SecureCode either online or in other communications, however these names all apply to the same service which protects your cards online. This part gets a bit technical. Please note that if you pay by Direct Debit and make additional payments before your payment due date, your Direct Debit may be reduced. We will always communicate the change, and you have the option to close your account. On 11-02-2017, the number worked ok but it didn't belong to the proper service.. On 11-02-2017, an answering machine gived another customers service number. If youd prefer a paper reminder, you can request a PIN reminder which will be sent through the post. Subject to status. The following data may be collected and linked to your identity: The following data may be collected but it is not linked to your identity: Privacy practices may vary based on, for example, the features you use or your age. As a marbles cardholder, you can contact us to change your monthly payment date to suit your personal circumstances. When it comes to security, no one takes it more seriously than marbles. There are some exceptions to this including the way we allocate payments to any instalment or PayDown plan. The issue of a credit card or loan and the amount of credit or lending offered to you depends on an assessment of your personal circumstances. Wherever you are, a few clicks is all it takes to make a payment, check your balance, request a credit limit increase and a host of other features. If you pay your full outstanding balance in full and on time every month, there will be no change in the amount you pay. In certain instances (e.g. Complete the short form For all cards enter the main cardholder's credit card number, date of birth and credit card expiry date and then select 'Activate'. To request a new PIN number, please call customer services on 0333 220 2692*. Alternatively, you can call us on 0333 220 2692* and we can make this update for you. You may be able to complain to us or to the Financial Ombudsman Service after the deadline, if you couldn't complain within the time limit due to 'exceptional circumstances'. For further details, please refer to the How do we apply payments to different balances? section in your Credit Card Agreement. You can transfer balances from as many other cards as you want up to your available credit limit. Data encryption may sound fearsome, but actually it's a good thing. Login - Online Account Manager | marbles Credit is provided by NewDay Ltd. NewDay Ltd and NewDay Cards Ltd are companies registered in England and Wales with registered numbers 7297722 and 4134880 respectively and form part of the NewDay group of companies. This is what we call a preauthorised transaction - it results in the relevant amount being deducted from your available balance only (it is not however processed as a transaction). Should you wish to make a complaint, contact us on:marbles Customer ServicesPO Box 136SheffieldS98 1HB. NewDay Ltd is also authorised by the FCA under the Payment Services Regulations 2017 (ref no: 555318) for the provision of payment services. It's protected electronically by what's called a firewall. Each time you make a balance transfer youll be charged a minimum of 3 or 3% of the balance transfer value, whichever is greater. If you would like to view past statements and details of your interest rates, simply log in or register for online account services. For example, they will be able to see your recent transactions and your outstanding balance. More information on the Group can be found at. If you would like to speak to a member of our UK based team, we expect that wait times will be longer than usual. Several people can access the marbles on-line service from the same PC, but not at the same time. It's important that you make at least your contractual minimum payment on time every month and keep within your credit limit as this may affect our decision. Your physical card will not be disabled if you request to only disable Apple Pay. We will let you know your new rate on the next statement you get following any change. No. The registered office for these companies is: 7 Handyside Street, London, N1C 4DA. Download the app and click 'Register for Online Account Manager'. Well send it to you by post. At marbles we like to help our customers whenever and wherever we can, you can even ask the operator to reverse the charges to this number. For customer enquiries or to make a payment: 0333 220 2691*. Just make sure that you make at least the contractual minimum payment each month. NewDay Ltd and NewDay Cards Ltd are authorised and regulated by the Financial Conduct Authority (FCA) with numbers 690292 and 682417 respectively. NewDay is a fresh, new alternative in financial services and one of the UK's fastest growing companies, welcoming over one million new customers last year. marbles Card ServicesPO BOX 170SheffieldS98 1JR. The change will always be made AFTER your upcoming payment due date. The Bank of England controls how much the Base Rate goes up or down. Alternatively, you can call Customer Services on 0333 220 259. Receive spending alerts to help you avoid exceeding your credit limit. Having a marbles card is really handy. A full list of Apple Pay compatible devices can be found at: The easiest way to add your marbles card to Apple Pay is via the marbles app, if you haven't already, download it today from the App Store. The TPP is not permitted to change any of your preferences, direct debit details or any information about you and cannot initiate a payment from your account. With online account servicing and a host of other benefits, it pays to use your marbles. View your latest transactions, including transactions that are still pending. You can find out when your payment is due on your monthly statement or on your Online Account Manager. See below commonly asked questions, or check out our handy guide to Google Pay. The worst use experience of any app I have even used! On your iPhone and iPad, select Apple Pay at checkout and complete the payment using Face ID or Touch ID. Freeber.co.uk share with its visitors non premium rate numbers for calling companies and their customer services for more than 5 years ! You'll generally only need this when you're making a purchase over the telephone or Internet and you should only disclose it if you're sure of the credentials of the person you're speaking with, or the website you're using. However, you must ensure you repay at least the minimum required, which includes either 1%, 2%, 2.5%, 2.75% or 3.25% of the balance shown on your statement, plus any interest charged on your account, plus any default fees applied to the account. Yes, you can ask for your credit limit to be increased (and we will consider your request) or decreased. If you have not already reached your credit limit and have available credit you can continue using your card. The Boosted Payment amount may change each month depending on your balance so if you have a Direct Debit set-up, its important that you check your statement, if you dont have a Direct Debit set-up, you can check your Boosted Payment amount on your Online Account Manager. We will send you an alert advising you if your payments have changed your Direct Debit amount through the month. Just take a look at the summary on the first page of your statement. Check the card details match your new credit card, and then select Activate. We will also release the funds once we are made aware of the actual transaction value. If you have a balance or have used your card, you should receive a statement every month. Credit available to UK residents aged 18 and over. You can choose from one of the following options: We will send you a text/SMS alert message if youre getting close to your credit limit. marbles is a trademark of NewDay Cards Ltd, which is used under licence by NewDay Ltd. You can make Boosted Payments manually online or by calling us or by setting up or amending an existing Direct Debit. Free to download now, we have lots of features to enable you to manage your account easily: View your latest balance and available credit limit. Online account management View transactions and track your balance whenever and wherever you want. NewDay Ltd and NewDay Cards Ltd are authorised and regulated by the Financial Conduct Authority (FCA) with numbers 690292 and 682417 respectively. You can choose this option as your monthly Direct Debit payment or by making manual payments each month. The daily amount of cash you can withdraw is 300. marbles is a trademark of NewDay Cards Ltd, which is used under licence by NewDay Ltd. Credit cards: are issued by MBNA Limited. Highly recommend them. Phone number : 08003282523 Opening hours are: Monday to Friday 8am to 6pm and Saturday 9am to 4pm. Your computer won't have to store the important bits of security information, like your Password and Security Number. Receive spending alerts to help you avoid exceeding your credit limit. Activate your credit card 2. Our verdict We also recommend you only shop online using secure websites recognised by a padlock symbol in the bottom right hand corner of your screen when youre making a purchase. We will update our systems with your preference straight away, so you will not be selected in future, but please be aware that you may receive marketing that is already in production, for a few weeks. The registered office for these companies is 7 Handyside Street, London, N1C 4DA. You can contact: If you don't make at least the contractual minimum payment by the payment due date, as shown on your statement, you will be charged a late payment fee of 12. Personal loans: for personal (unsecured) loans, MBNA Limited: MBNA is a trading style of Lloyds Bank plc. Receive e-statements and manage payments. As soon as you realise that your card is missing, please telephone us immediately on +44 (333) 220 2692*. Your calls may be recorded for accuracy of information. We are closed on Sunday. The Bank Rate has a direct impact on interest rates generally, so we want to make sure you can clearly see how changes to it affect the interest rates you are charged. If you are unsure whether a transaction that appears on your statement is authentic, give us a call on 0333 220 2692* and we will investigate further on your behalf. On the final checkout page, they will use the gift certificate number as payment to complete the transaction. You can still use your card as normal as long as you stay within your credit limit but we wont be able to offer you any credit limit increases. We send your Internet ID to you separately from your Password. These fees will be shown on the front of your statement together with the exchange rate. These rates will stay the same for the length of the promotional period or instalment plan as long as you continue to make on your payments on time and don't go over your credit limit. More information on the Group can be found at www.lloydsbankinggroup.com. To view the marbles Secure conditions, please go to the terms of use page. If you still aren't satisfied after contacting us, you can complain to the Financial Ombudsman Service. We will let you know on the next statement you get from us after the rate has changed. I had never missed a payment and always paid way over the minimum payment. An automated service is also Monday to Sunday 24 hours. If you dont have a mobile phone, you can download the marbles Card app (if you have access to a device). We are creating a direct link between your interest rates and the Bank Rate so that the interest rates you pay will move in line with any changes to Bank Rate . We recommend that all customers register for Online Account Manager or download the App. Phone number : 08003282523 Hi Rick, thanks for the review. There is a cash transaction fee of 5% (minimum 4) for using your card to withdraw cash. You must still make at least your contractual minimum payment by the due date. The automated process will help you activate your card . The first thing is to check youve entered the right code. Make a payment on your account. You will need to make a Chip and PIN transaction with your new card before you can start using contactless (it's just a security thing). NewDay Ltd is regulated by the Financial Conduct Authority, which has replaced the Office of Fair Trading (OFT) as the regulator of consumer credit. Each time you visit the web site a different key is used. The Bank of England Base Rate (also known as Bank Rate) is the interest rate set by the Bank of England. We recommend all customers register for Online Account Manager and download the marbles App. Your marbles card details are not stored on your device and your phone is required to be unlocked for all payments over 45. When your card arrives, visit barclaycard.co.uk/activate and follow the easy step-by-step instructions. The free alternative or geographic telephone number to call Marbles is included on your calls if you ring from an inclusive landline call package and is also available when calling from abroad. If we do spot something suspicious well be in touch straight away it will always be someone from marbles that contacts you to discuss your account. Always tell us if youre moving house, keep your statements and receipts safe (dispose of them securely) and never disclose your PIN to anyone else, not even a marbles card customer services advisor. If this option is available, choose it because it will probably be the most efficient . Terms apply. marbles is a trademark of NewDay Cards Ltd, which is used under licence by NewDay Ltd. We will issue you with a Password. 151 likes. By Telephone to report your card lost or stolen call us on:0333 220 2692* (from the UK)+44 (333) 220 2692* (from abroad), For customer enquiries or to make a payment call us on:0333 220 2692*To activate your marbles card call us on: 0800 328 2523*. You can change this up to three times a year. marbles Secure is a service offered by marbles in partnership with Mastercard International. To pay with Google Pay, wake up your Android phone and hold it near the reader until you see a check mark. Please make sure you have the card number of the credit, store or charge card you wish to transfer the balance from. Each transfer must be a minimum of 100. Uses Cookies on this website for non-essential purposes credit available to UK residents aged 18 and over each month easy... Activated your card to their Google Pay, wake up your new rate the! 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