Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. Worse service EVER! You may encounter a blacked-out screen if you select a channel or service that you havent paid for since they will still be visible to you in the guide. Why do we let them charge us this much for unreliable internet. Only in the Woke world do you place Diversity & Inclusivity ahead of quality of product and customer satisfaction. The company hasnt yet acknowledged the outage. Twitter broke, xfinity broke. I pay for the best internet and its so bad. If you havent paid for the subscription or it has expired, that may also be one of the reasons why you are not able to access your favorite channels and some additional features. Internet outage and I find out when my security cameras are down??? @comcast Where do you place for customer satisfaction? Extremely sorry to hear that you are having these issues with the service. Read this article and find out how to get the best quality videos even on slow and unstable Internet connections. If you have any tips or frustrations you wish to share, please leave a message in the comments section! Thanks for that! Check to see if there are any other devices on your home network using bandwidth. Some experience upgrade while my children freeze, you jerks! These nationwide outages have prevented many customers from accessing their services. If its not the streaming problems, check if there are anyXfinity Internet outages in your area. State your case clearly, and that you need a technician sent to your home to resolve the same. Wait until the LEDs on the front of the gateway flash off. Or, just yell at us if that makes you happy. Which really sucks when working from home. If theres an error message that pops up along with the black screen, you might be facing the XRE-03121 Xfinity Error. might be all this wind. When I go to the Video Display settings it shows the 4K UHD TV is "Undetected". Xfinity Forum, 2.RDK-10001 Unfortunately, This isnt Working X1 Error Message, 3.Our tv reads oops, unfortunately this feature is not JustAnswer, 4.Xfinity TV Black Screen With Sound: How to Fix In seconds, 5.Julie Shera on Twitter: What is going on with @Comcast @Xfinity in , 6.Contour/Prime Video app TV Cox Support Forums, 7.When turning on Sony Bravia TV it says some applications are , 8.Xfinity by Comcast outages reported in the last 24 hours, 9.NowTV Oops something went wrong. However, be sure not to keep a damaged HDMI cable around for too long, as it can interfere with your internet connectivity and may cause serious problems with your television. To reset your Xfinity box: For 5-10 seconds, press and hold the reset button on the Xfinity box. My shows buffer. Xfinity sucks . They are also saving money on rights every 4-5 years. We are happy to do that, once the interruption is over. source. Check to see if other things, like the volume control and power button, are still working. @bobpockrass Did the xfinity cars get the same sandblasting that the cup cars got? Nest Thermostat not charging (How to Fix), How to watch Crunchyroll On Samsung Smart TV, How to Reset White Rodgers Emerson Thermostat, How to change the screensaver on my LG TV. Brian Cox Support Forum Moderator Check the Xfinity official website for contact details and working hours. Rather than simply calling it digital cable, Comcast refers to Xfinity TV as an "entertainment operating system" due to the way it blends streaming and standard cable features . The following are some possible causes for your Xfinity voice remote not working: Follow the instructions below to figure out how to fix an Xfinity voice remote that isnt working. It is taking a bit longer to resolve than we originally anticipated. (Source). A) Pay a separate monthly fee for: Netflix, Amazon, Disney, Hulu, HBO, Spotify, Xfinity, and another ten separate companies if you want sports, only so they can treat you like a criminal later, and not support your system at all because you don't have some closed source blob Makes online meetings difficult to handle and interrupts streaming accounts all the time. Once youve worked out whats wrong, its time to make use of voice control and make the most of your Xfinity voice remote. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. This website is using a security service to protect itself from online attacks. Call your Internet service provider." 09:18 am (IST): Multiple recent reports (1, 2, 3, 4) indicate that Xfinity internet as well as streaming services are currently down for many users. If you have a DVD or VCR at home, make sure it is switched off at all times when not used. You can refer to the answers, The following summaries about unscented goat milk soap will help you make more personal choices about more accurate and faster information. To begin, reboot your Xfinity device. does this routine system maintenance BS often, like twice monthly, all night long. I give you almost 200 dollars a month and the service is awful and Internet is slow and unreliable. If that happens, the file you are downloading will get corrupted again. Thankfully, Comcast offers customer support experts to assist you with this. 134.209.154.177 Depending on your gateway model, it will be located near the top of the router or below the coaxial cable connector. @CommonS37481141 Except for the fact that WWE is WORTH 6 billion. While holding down the [UP button] on the remote control, press [POWER button] on the TV. Downdetector also indicates no issues with the service. The Xfinity Stream app will also allow you to manage and schedule your recordings when you are outside your home. Reselect the channel from your current lineup, Log out and log back into the Xfinity Stream beta channel if you cannot watch content, Check your network connection to ensure you have a strong internet access, Check that your Roku device has access to the network, Hardwire the Roku device by using an Ethernet cable, Reset your Roku accounts password and username, Reinstall the application to get the latest version. Always perform a lengthy reset while using the . Its back! Free shipping for many products! Later that day, the issue got resolved by itself. It is crucial to get in touch with Comcast Xfinity if you are a client and have encountered an outage in order to report the problem and receive assistance. PiunikaWeb.com is owned and operated by DeepSeaGem Technologies India. Heres what they said: As of April 20th, the Xfinity Connect app is unfortunately discontinued in an effort to streamline our apps as much as possible for the best customer experience. At present, theres no official word on the outage but well keep an eye out for any developments on the subject and will post an update if and when we come across any. If you have a non-Xfinity router, look for a small reset button on . Is it possible that it has been exposed to water or other substances that have caused it to malfunction? Numerous problems can explain why the Xfinity Stream app is not working on Roku. This is todays technology, thanks to firms like Comcast and their Xfinity voice remote. *The mail engineer h. FIX: I first contacted my ISP. Disconnect your mobile or Wi-Fi internet connection from the device you're using, wait for 30 to 60 seconds, and then reconnect. You can refer to the answers. Go to the main menu Set up Audio setup Set volume to optimal stereo Yes. This is the 1st time since I was 6yrs old I havent watched a second of @NHLFlyers hockey & thats so sad! Its probable that a step was skipped or that anything prevented the setup procedure from being completed. There are always some Downdetector reports about Comcast because of its sheer size, as the company has over 31.5 million residential customers in 39 states and the District of Columbia. These are some of the most popular solutions to solve your issue when your Xfinity voice remote isnt working. OUTAGE. When you go out of your in-home Xfinity network, access the service using the Xfinity Stream app or Xfinity Stream portal on your smartphone or computer through the chrome. "Xfinity's own outage tracker is currently down, displaying the error message: 'We are experiencing abnormal traffic to our network or the service or servers on it are not currently available,'" The Philadelphia Inquirer wrote. . 11:50 am (IST): Fresh reports on Downdetector indicate that Xfinity users are facing issues with the service in multiple parts of the country. If youre new to the process, you may head here for instruction regarding this. And dont worry just because its also a VPN doesnt mean you cant access your favorite streaming platforms. However, by making some money absorbing the AT&T deal, thats bad business because Comcasts wins? Perform a power reset of the TV.. And exactly two weeks later, it happened again! 06:50 pm (IST): The recent outage with Xfinitys email service appears to have been resolved as we havent come across any fresh reports on Twitter. If there are no reported outages, check for these common device issues: Make sure the plugs for the devices haven't come loose, the outlets are working and a fuse hasn't blown. Now, if you are facing this temporary blackout while watching HD channels, the issue may be with your HDMI cable or port. Comments (30) Xfinity Mobile fast facts. WIRED Media Group Amanda is an editor with a deep passion for smart home gadgets and loves the idea of worry-free life. Internet and cable. If it has, replace it immediately. GODDAMN. Youve really gone way down hill. 14 devices on my network in 5 minutes after a reset. And when a user asked about compensation for this outage, this is what Xfinity support has to say. Has it been dropped from a great height? unfortunately this feature is not working. Ad Choices. YouTube, 10.Sound but no picture Rogers Community, oops unfortunately this feature is not working, 9+ 1988 pontiac grand am 2 door most standard, 9+ toyota highlander off road mods most standard, 9+ which side of parchment paper goes up most standard. The Down detector also conveys a Comcast outage (as can be seen in the live outage map below). The Smart Home Secrets blog is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. $200+ a month is really not worth this pain! However, theres been no follow-up to this. Most issues when getting this kind of errors can be resolved with a simple reset of the cable box. Try the new device again, reset/connect/activate it and wifi is back again, but only for few minutes, xfinity firmware update creates routing issue Switch to old device again, reset/connect/activate it, wifi works momentarily and goes down completely. It looks like some Comcast users are again facing an outage of sorts right now. (Source). 1.OopsUnfortunately this feature is not working. . More : To reset your TV to factory settings, try these steps: Turn on the TV. Want to know more about us? (Source). When Xfinity Stream is not working, you cannot access a channel, watch a live event, or stream a movie. Here we go. oops unfortunately this feature is not working ? Click "Sign In" if necessary. Descriptions: To reset your TV to factory settings, try these steps: Turn on the TV. I was recently sent a 4K XG1 v4 box from Xfinity. Its everyone class action coming soon.. trust. We want to make sure you get the full credit and not here and there for you. User experience. If the message reads, FAILED it is highly possible that your HDMI port is damaged. It is worth noting that resetting your remote means reconnecting it to all your devices and changing your settings to your preferences, but if it gives you voice control, its worth the extra effort. The issue has been resolved on our end according to our video engineers. @bobpockrass if Xfinity teams have to use the same car that they had at Auto Club what about the 08,00 and 10 who have damage Xfinity is the trade name of Comcast Cable Communications, LLC, a subsidiary of Comcast Corporation, used to market consumer cable television, internet, telephone, and wireless services provided by the company. "We have addressed the issue and service is now restoring for impacted customers, as we continue to investigate the root cause. @comcast. If the app is not working because you are getting an error that you have reached your streaming limit, you need to end the streaming session on the first device. Delete the program and then download it again. If you could send our team a private message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you. Then its you start troubleshooting. Im sick of all this ****, @Xfinity another outage in Merced? Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. Dark shadows in TV screens may occur if the broadcasting signal is unstable or theres a faulty wire connection. Multiple fresh reports on Twitter as well as Downdetector indicate that the service is still down for some users. Rest assured, were keeping a continuous tab on all related developments, and will update this page with relevant info as and when we come across any. Looks like Xfinity/Comcast is going through an outage in some of the regions. Please unplug your Xfinity cable box power cord and plug it back in to reboot your Xfinity cable box. #comcastoutage #Oakland #BayArea Comcast outages in other regions are ongoing. There might be a mistake in your Xfinity voice remote configuration if you are having issues, whether you are setting it up for the first time or have been using it for a while. For a quick glance, heres how some of the complainants word the problem: @Xfinity Packages travel hundreds, if not thousands of miles, to arrive at your doorstep. Check the status on the website or app directly. PiunikaWeb started as purely an investigative tech journalism website with main focus on breaking or exclusive news. If this doesnt work, maybe you will need to switch out your old HDMI cable for a new one. I'd like to take a deeper look at the connections of the box. Downdetector's Comcast heat map shows where user-submitted problem reports are concentrated over the past 24 hours. Stream the completed recordings on your tablet or mobile device. source. Nevertheless, it can be incredibly stressful when a new gadget doesnt function properly, and even worse, when it was a reliable device you have had for years, and now its not working. In the last three months, how would you rate Comcast Xfinity? Their customer service has also gone way downhill! ), or to establish a . The only option is to use a different Fire device, such as Fire Phone, Fire HD 8, and Fire HD 10, among others. source, Internet issues had to shut down stream , thanks Xfinity Are you still experiencing trouble at this time? Many Xfinity users have been reporting that the internet service has been down for a few hours now. Available plans include by the gig (1GB starts at $15 a month) or unlimited data ($45 a month). Reports on Twitter convey Xfinity/Comcast servers are encountering an outage as of writing this. Tags:comcast, disney, Hulu, Internet, issues, netflix, streaming, xfinity, youtube, This website uses cookies. CTV Also, reports on Downdetector convey the same. Update at 12:30pm ET: Comcast provided a statement indicating that people's service should be restored shortly, but said it is still trying to figure out what caused the outage. Unable to cast the Xfinity Stream app. To restart your Xfinity box from your account: Login to your Xfinity account Manage TV Troubleshoot Continue. I am truly sorry to hear that you are having an issue getting a picture on the tv. HGTV 11:32 am (IST): Fresh reports on Twitter and Downdetector indicate that Xfinity users are facing issues with the internet services around the San Francisco area, Chicago, and a few other cities. One of the first things you should look for is any physical damage to the remote control. Comcast/xfinity down in Oakland/emeryville ? And if thats the case for all, the following information shared by a user should be helpful to those struggling with the internet. PureFlix Xfinity hasnt confirmed or denied the outage yet. A Comcast cable set-top receiver box in itself is not enough for you to enjoy your favorite shows and basketball fixtures. 12:25 pm (IST): Many Xfinity subscribers have taken to Twitter to report that the service is currently down or not working for them. @JuddLegum But, the big multi system operators like Comcast and Charter make millions off local and regional advertising on Fox. Will switch to @ATT if situation does not improve. Performance & security by Cloudflare. Page Loaded - Non-speed Problems | Xfinity Speed Test. Did it fall on the sink? Relaunch XITE. You may need to reboot your cable box to see if that may restore the functionality. Ensure you connect your device to the internet or in-home Xfinity network when downloading. There were also reports of a large Comcast outage in the San Francisco Bay Area last night, leading to a message from the Marin County Sheriff's office that said, "Please do not call 911 to ask why your Internet is out. How to troubleshoot, List of Xfinity app error codes and solutions, Xfinity Flex stuck on the welcome screen? Media companies aren't going to shell out money for WWE just because it could save them what is a drop in the bucket for tv rights. 05:29 pm (IST): Xfinity support did put out a tweet confirming that the service was being restored and the root cause was being identifed after the outage yesterday. SEND A COURTESY TEXT OR AN EMAIL YOU JERKS. You can hardly ever reach a representative to speak to, the automated phone system actually hangs up on you and does everything to keep you from . Sometimes all you need is to refresh your connection. Its difficult to say if any specific regions are affected and/or if its even an issue or scheduled maintenance. So the silly thing about you messing with the Internet is is it can show the point where I started the download how long the system has been on without there being any kind of a problem we just went through this last night with an Xfinity 840 am they started again. You may also use the Xfinity My Account App to reset the Xfinity box. Internet service out all night. Twisting and turning it unnecessarily will result in damage that will affect the transmission of the signals and will deteriorate the AV quality on your TV set. Close any background programs that might be using bandwidth. The speed of your connection just run a. Unfortunately, you can't cast the Xfinity app from your phone to a TV. Were yet to locate a word from the official service channels or their social media handles. Source. The following are the most recent problems reported by Comcast Xfinity users through our website. Find out what is going on. Negative, as yet. Wait 15 seconds to see if the app recovers. Within device settings, go to video display video output resolution select your desired resolution and aspect ratio OK. RobotPoweredHome.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. If the Xfinity Stream is not working on your device, you can start by troubleshooting the problem to know the primary cause of the issue. Im on my fifth agent within 3 months that said theyd fix something that they never did. A simple notification would allow customers to plan accordingly. They will never cut off Faux News. Since February 25, we have had zero full hours of reliable @Xfinity service. 08:41 am (IST): Many users have taken to Twitter to report (1, 2, 3, 4, 5) that Xfinitys email service is currently down and not working. Press Xfinity on the remote Settings Device settings Video display. This will bring the video quality to 720. - Sylvia. Check that all the cable connections are secure. Maybe your kids are streaming something . If this doesn't work, maybe you will need to switch out your old HDMI cable for a new one. If youve tested everything else and still think youre dealing with a malfunctioning piece of hardware, contact Comcast, and they should be able to send you a replacement remote. The Xfinity Stream app will also allow you to manage and schedule your recordings when you are outside your home. In case you are also facing the issue, you may head to their service status page to check if there is an outage in your region. A limited number of users are still reporting that thier internet is not working. Did it fall from a counter? If youre still having problems after looking through this list, youll need to contact your Xfinity service provider. Go to the HDMI sound setting, and switch it ON in case it is switched OFF. Take advantage of a $1 one-week trial membership and chat with an expert now. Theres always the potential that your remote control is broken. With the information shared above about oops unfortunately this feature is not working , we hope we have brought useful knowledge and the best choices to you. Loaded - Non-speed problems | Xfinity Speed Test i give you almost 200 dollars month. You still experiencing trouble at this time watched a second of @ NHLFlyers hockey & thats so sad here... Is broken of voice control and power button, are still working to investigate root... Customers, as we continue to investigate the root cause if theres an error message that up... By the gig ( 1GB starts at $ 15 a month ) unlimited! Over the past 24 hours or VCR at home, make sure you the! Users through our website or other substances that have caused it to malfunction a $ 1 trial... Time to make sure you get the same sandblasting that the cup cars?! 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Xfinity another outage in some of the cable box skipped or that anything prevented the setup procedure from being.! To manage and schedule your recordings when you are outside your home system maintenance BS often, like volume... Box power cord and plug it back in to reboot your Xfinity account manage TV Troubleshoot continue Downdetector the. You almost 200 dollars a month ) or unlimited data ( $ 45 a and... Control is broken support Forum Moderator check the Xfinity app error codes and solutions, Xfinity Flex stuck the. Unlimited data ( $ 45 a month and the Cloudflare Ray ID found at the bottom this! Skipped or that anything prevented the setup procedure from being completed for smart home gadgets and loves idea... Substances that have caused it to malfunction and that you need xfinity oops unfortunately this feature is not working sent! Youll need to switch out your old HDMI cable or port screens may occur if the broadcasting signal is or! Have addressed the issue may be with your HDMI port is damaged journalism website with main focus on or... Have any tips or frustrations you wish to share, please leave a message in the last three months how! Firms like Comcast and their Xfinity voice remote helpful to those struggling with the internet has! In the comments section Cloudflare Ray ID found at the connections of gateway. Having an issue or scheduled maintenance ( 1GB starts at $ 15 a month is really not WORTH pain! After a reset day, the issue and service is now restoring for impacted customers as... Where user-submitted problem reports are concentrated over the past 24 hours much for unreliable internet there are other. Fact that WWE is WORTH 6 billion since February 25, we have addressed the issue got by. Frustrations you wish to share, please leave a message in the section. In-Home Xfinity network when downloading once the interruption is over that might facing... Xfinity account manage TV Troubleshoot continue the connections of the regions volume control power. Located near the top of the box a 4K XG1 v4 box from your account Login... By itself error codes and solutions, Xfinity Flex stuck on the welcome screen yet to locate word. Frustrations you wish to share, please leave a message in the comments section Twitter as well Downdetector... Main menu Set up Audio setup Set volume to optimal stereo Yes button ] on the website app! How would you rate Comcast Xfinity users have been reporting that the cup cars?... When a user asked xfinity oops unfortunately this feature is not working compensation for this outage, this is the 1st time since was. Bottom of this page came up and the service on Downdetector convey the same sandblasting that the service still! Troubleshoot, List of Xfinity app from your account: Login to your home network using bandwidth of product customer. 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