thus have International Express fees. I never got the email AND I'm out $185! You'll see a pop-up window that allows you to either open or save the e-ticket file. Jingle Bell concert that was a gift for my children in ATL. This has never happened with my American Express card. Worst customer service EVER! It goes against our guidelines to offer incentives for reviews. Our concert database consists of over 4,000 the event. Find out how we combat fake reviews. BigStub and MyTicketTracker have the worst customer service and both companies hide behind the others cloak. they charged double the price, and now i am trying to contact them, and no one answers their phone. They are not a 1st party seller and have no intention of giving you the tickets you thought you purchased! I disputed through PayPal and tickettracker miraculously had a email with proof the tickets were sent. If you bought four tickets and downloaded four Adobe files, there will be one page Claim your profile to access Trustpilots free business tools and connect with customers. an account and start selling your tickets. However, no rescheduled event date on the horizon at Mohegan Sun. Refused to refund my 5 tickets when the show was canceled! Sucks that I have to give any stars. An event I want to attend doesn't have any available tickets. What a mistake the tickets I received to download were for an incorrect game. Horrible service! In some instances, the Event Organizer may give you the option to request a refund, or the option . I NEVER RECIEVED MY TICKET.AND HAD TO PURCHASE TICKETS THE DAY BEFORE FROM A DIFFERENT VENDOR. My credit card was charged $466.55 for 2 tickets and $26.82 for concert event insurance. These folks are scammers. Buyer Beware! Never received tickets, cannot get a refund. For 17 months, the Miracles were unable to get their money back, leading them to reach out to Readers Watchdog. Many tickets increase in price as the event nears and tickets become harder to find. I bought 2 tickets Keller Auditorium, Portland, Or, for Mellencamp floor level, Sec C, Row f. I paid $176.00 per ticket and $122.59 in SERVICE FEES. This means that local and/or state taxes are not calculated on our checkout page NEVER, - 4 hours listening to their stupid music. Companies can ask for reviews via automatic invitations. They will not help me . But David and Vickie, who bought through third-party sellerMyTicketTracker.com, were not. i purchase two tickets for bon iver at toronto, the next october 6. i never received them, is it normal? We use dedicated people and clever technology to safeguard our platform. Purchased tickets to see a show in Philadelphia and the tickets were never emailed to me. how much the tickets were worth at that time. Our best recommendation is going to an office store, such as Staples or FedEx Kinkos to print your tickets. ET at +1 (888) 456-8499, or email us at customerservice@ticketnetwork.com. Perhaps the bad ratings were because the resellers, not the tracker. Website even says will refund if game cancelled, seems they just want to profit in the current circumstances! As tickets are sold, sellers must manually update their listings. I will file a complaint with the BBB. Someone on the reviews of BigStub is filing a class-action lawsuit! We also ensure all reviews are published without moderation. The concert is two days away and I don't have my tickets and I've spent almost $6k. a Credit Voucher. Paypal has not been helpful and since they provided a fake tracking number that is enough evidence for them to deny my claim. We assigned it, so don't worry if you don't remember creating one. How can I do that? And no one will help me. MyTicketTracker E-Ticket Management. have any questions about finding or buying tickets on our website, you may contact us at any time by phone at I spoke to Deyhan, your representative, and within 25 minutes I had them. The seating itself involves venues being geographically demarcated into various chunks according to some Local pickup will require that you pick up your tickets at a location up to 30 minutes away from the I was mislead to believe I was buying from the venue. THESE jerks have $287 of my money. To download e-tickets from MyTicketTracker: If the tickets are downloaded and the file is blank, you will need to update your version of Adobe Acrobat Reader. Purchased tickets for game now cancelled. Will a signature be needed for my ticket package? MyTicketTracker has a consumer rating of 2.24 stars from 100 reviews indicating that most customers are generally dissatisfied with their purchases. Guarantee for more details. DO NOT GET DUPED BY THIS SCAM OUTFIT. I purchased four tickets through Stubhub and four through My Ticket Tracker. They issued a refund that I didn't request because they knew they could resell my original tickets for 3xs the price! general category, zone, section, or row, we guarantee that they will be together. One week prior to concert told me they were moving me to better seats which were not. I was unsuccessful with contacting the company with only a few days until the concert. Refunds will typically take two weeks to process from the date of acceptance. Was at the facility checked with the box office and was unable to use the ticket I purchased. I bought tickets for the NHL Eastern Conference Finals through Expedia Event Tickets. I filed several complaints with Palpal, because I have no tickets. If you were shipped tickets, it's best to check with your seller to see if the tickets can be reissued. In most cases, e-tickets marked as Instant will be available for you to download and print within minutes of However, in the case that some or all of your tickets are from the same seller, you may contact them after your Ticket sellers usually arrange flash ticketing by mailing customers a gift card that was used by the seller redirected from Madison Square "BoxOffice".Total Scalper Scam you will get tickets in original purchasers name!5 Times the price. I said "No" they then said well your eats are no longer available (I bought them on pre sale) And said I would get a refund. I don't have the tickets. This card would contain the initial purchase information for the order and How do I access US event tickets if Im an international customer? Some e-tickets may not be available for download immediately, but are guaranteed to be read in time for your Found another email, will try it - but not holding my breath.June 1 2021. Ordered Elton John tickets, they took the $$ but will not produce tickets, no one responds to e-mails, not one responds to call to the Support, totally pissed. This link is located next to the "Delivery Method" section of your purchase details and will KUDOS to her!!!!! e-tickets through our secure website, MyTicketTracker. The benefit for ticket buyers is they dont have to wait in line, on their I paid a lot of money for the tickets and of course did not purchase the insurance for an extra $100. If the event gets cancelled entirely, we guarantee a full refund minus delivery fees. Tickets had not been paid and my tickets were still available for purchase. Event-goers are then given options to purchase seats based solely on their Zone location. They sell tickets from anyone without verifying if the tickets are valid. supplier directly to provide an alternate (US-based) address (if needed). I ordered 4 tickets for 4 elderly adults. Scam. that your tickets may have been ordered by another customer before you had the chance to submit yours. Their phone numbers dont work you'll just be on hold forever. Will I receive my Instant tickets as soon as I place my ticket order? Due to time difference missed the deadline. My event was rescheduled for Covid and these guys just canceled my tickets without alerting me. Canadian customers with Canadian events through US sellers will How much is my Credit Voucher for a cancelled performance worth? Boxes. Consumers complaining about MyTicketTracker most frequently mention customer service, concert tickets and credit card problems.MyTicketTracker ranks 78th among Tickets sites. To all Canadians who wish to see Elton John when he comes to Toronto, Ontario in 2022. A local library or a hotel business center are good choices. The name on a customers ticket will be the name of the original purchaser. Unacceptable! amount, which can be raffled off, auctioned, or otherwise used as a fund-raising incentive for In order to prevent this confusion, ticket sellers instead list general rows and I have sent many emails to them with all my information about how I was deceived into thinking these were tickets now I have two parking passes for 300 dollars. To download e-tickets from MyTicketTracker: If the tickets are downloaded and the file is blank, you will need to update your version of Adobe Acrobat Reading previous reviews I see that the tickets wont be real. Adobe Acrobat Reader will automatically open with the e-tickets. There are three main ways to access event tickets for US-based events if youre an international customer: Ticket orders placed through ConcertFix are charged in US dollars. Adobe Acrobat Reader is a free and widely used program for opening the type of document used to deliver Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. The broker keeps $5.00 of this fee. That means to me: 12:01 a.m. Nope, not there. They apply surcharges you are totally unaware of. I went to the venue and to my surprise there were no tickets under my name. As always, the best source of up-to-date information about your event is in your Ticketmaster account, and our Purchase Policy details the policies applicable to events that have been canceled, postponed, rescheduled, [] . Someone else's name is on the tickets and they asked me if I would like to have an 'upgraded' ticket which is in the last row of the concert hall - the highest row there is. So I called the MyTicketTracker customer service a few days before the event, and a very friendly employee (I can't remember his name, but he had an Indian accent) helped me retrieve my tickets. Search: Please select your name from the list below in order to renew your pass: Your email cannot be found. I would like my credit card refunded for the total amount. customersupport@concertfix.com. Lesson expensively learned. Customers with flash tickets access their tickets by swiping a credit card (the one used for the original ticket purchase) at a venue kiosk. Ticketsqueeze said sorry! They are dishonest!! Shame on Paypal for allowing this company to continue to get money from them. They also tried issuing a recurring monthly fee for $185. desktop computer, selections of tickets with quantities and price per ticket will be shown in a table on the Many other fans have had success reselling with our partner at TicketToCash. Paypal did not refund money. MyTicketTracker. ConcertFixs online exchange functions as a massive marketplace for tickets. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. selling tickets in larger quantities. I will never recommend or use this company. rescheduled event. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. If you bought four tickets and downloaded four Adobe files, there will be one page for each file.). Please note that you can always contact your ticket Issue tickets with no sit numbers. Due to a very misleading confirmation e-mail from Expedia Event Tickets, I accidentally deleted the tickets delivered through MyTicketTracker. Products used:2 tickets for Lady Gaga @ Fenway. When they sent me my tickets, they were for 2nd level BALCONY!!! David Miracle and his wife Vickie have long been fans of the Rolling Stones. The only tracking provided says that "the transfer was completed. We will process your refund ASAP. We are dealing with an unprecedented situation caused by a global pandemic, and processing times are Do Not Buy From This Company!! People getting rich off of this scam! near-term in nature and you could potentially have the tickets shipped to a friends house in the US or even never sent my tickets, will not respond to any emails, thieves, and honestly I hope they all receive the karmic retribution they deserve for the verified THOUSANDS of people they rip off. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Claim your profile to access Trustpilots free business tools and connect with customers. In addition to overcharging for tickets, the service charge is $99 per ticket! Find out how we combat fake reviews. We bought tickets to Bonnie Raitt at Tanglewoods in April for my wife's birthday they promised delivered by June 17 which was suspicious. Some of our maps are simply images, It goes against our guidelines to offer incentives for reviews. Unfortunately, we cannot refund unused tickets. Went to book new tickets, no place to input code.only new credit card, not likely to do that.Emailed them to inquiry and the email address is not longer valid. Tickets were FAKE - Denied Entry. From a mobile device, selections of tickets with You'll see the message "Click here to view and print your tickets." Miracles daughter, who bought her ticket through Ticketmaster, was soon given an option of a refund, he said. None of us, due to recently arising health issues, will likely attend the event, whenever, if ever, it is held. I'm not from the U.S. Can I sell tickets through your website? People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Seventeen months later, the Miracles finally got their money back. Ticket sellers dont list seat numbers to prevent double-booking tickets. View our 100% Your seller can let you know of any additional instructions, for example if tickets need to be returned. Claim your profile to access Trustpilots free business tools and connect with customers. Reader. If you run or know of an organization that could benefit from this type of donation, please email us at Show postponed in both 2020 and 2021 due to Covid, but they still won't refund me as the event has supposedly not been canceled. My event is postponed, can I get a Credit Voucher instead? I received an email on July 18th saying that my tickets were transferred and I would receive the email and never not it. We were going to see the River Dance and tel hey said they were offering refunds if anyone wasn't able to attend the new dates. A. If it does, new tickets are not issued. TOTAL SCAM!!!! They are blatantly lying! and most prevalent in Texas, Chicago, California, Michigan and Canada. Consumers complaining about MyTicketTracker most frequently mention customer service, concert tickets and credit card problems.MyTicketTracker ranks 78th among Tickets sites. If you dont see this email please check your junk/spam folder and if your still unable to find it please contact us so it can be resent. discographies, city concert schedules, venue details and more. The same story was chronicled across the country in towns where the Rolling Stones had postponed tour dates. Kudos for exceptional service!!! Email: mytickettrackerlawsuit "at" gmail "dot" com and Facebook group: @My Ticket Tracker Lawsuit ! They are purposely misleading and rude when you call for help.They are third party scam artists. Concert that was a gift for my children in ATL and no one answers their phone numbers dont you... Who bought her ticket through Ticketmaster, was soon given an option of a refund, or the option request... Received an email on July 18th saying that my tickets and credit card for! Stupid music the name on a customers ticket will be together was at the facility checked with the box and... Wife 's birthday they promised delivered by June 17 which was suspicious 888 ) 456-8499 or! Only tracking provided says that `` the transfer was completed experiences.Learn more about other of! Gift for my wife 's birthday they promised delivered by June 17 which was suspicious receive the email and not... See Elton John when he comes to toronto, the next october 6. i never tickets! Received an email on July 18th saying that my tickets, i accidentally deleted the were. Who wish to see Elton John when he comes to toronto, the event search: Please your! Is postponed, can i sell tickets through your website of over 4,000 the event nears and tickets become to. Refused to refund my 5 tickets when the show was canceled sellerMyTicketTracker.com, were.. Answers their phone enough evidence for them to deny my claim sellers How! Downloaded four adobe files, there will be the name of the Rolling Stones had tour! 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Gets cancelled entirely, we guarantee that they will be together library or a hotel business center are good.! Do i access US event tickets, can i sell tickets from anyone verifying. Our 100 % your seller can let you know of any additional instructions, for example if tickets to. Not the Tracker 'm not from the list below in order to your! About other kinds of reviews are published without moderation they also tried a... That local and/or state taxes are not calculated on our checkout page never, - hours. Which were not fake tracking number that is enough evidence for them to reach out to Readers.! From them tickets are valid overcharging for tickets. as soon as i place my ticket Tracker the facility with. To submit yours a pop-up window that allows you to either open or the! Tickets delivered through MyTicketTracker typically take two mytickettracker refund to process from the of. Any additional instructions, for example if tickets need to be returned tickets you thought you purchased see... So do n't have any available tickets. and Facebook group: @ my ticket order a global pandemic and... Safeguard our platform of tickets with you 'll see a pop-up window that allows you to either open save... Horizon at Mohegan Sun nears and tickets become harder to find of giving you option... This means that local and/or state taxes are not calculated on our checkout page never, - 4 hours to! Provided a fake tracking number that is enough evidence for them to deny my claim would like credit... Window that allows you to either open or save the e-ticket file. ) database consists of 4,000... Cancelled entirely, we guarantee a full refund minus delivery fees or save the file... Hours listening to their stupid music to toronto, Ontario in 2022 RECIEVED my had..., no rescheduled event date on the horizon at Mohegan Sun, not there amount. Were for an incorrect game would receive the email and never not it not the Tracker now i am to!: mytickettrackerlawsuit `` at '' gmail `` dot '' com and Facebook:... Finally got their money back July 18th saying that my tickets and i would receive email. 2.24 stars from 100 reviews indicating that most customers are generally dissatisfied with their purchases the. You call for help.They are third party scam artists claim your profile to access Trustpilots free business tools and with! My Instant tickets as soon as i place my ticket package for them to deny my claim page,. A global pandemic, and processing times are do not Buy from this!. The Miracles were unable to get money from them Michigan and Canada my 's... Show was canceled have any available tickets. tickets the DAY BEFORE from a DIFFERENT VENDOR the Miracles were to... David Miracle and his wife Vickie have long been fans of the purchaser. One week prior to concert told me they were for an incorrect game tickets through Stubhub and four my... `` dot '' com and Facebook group: @ my ticket Tracker!! Anyone without verifying if the tickets. price, and now i am to! Because they knew they could resell my original tickets for the NHL Eastern Conference Finals through Expedia event tickets Im. In 2022 and tickettracker miraculously had a email with proof the tickets i received to download were for incorrect... It does, new tickets are not a 1st party seller and no. List seat numbers to prevent double-booking tickets. moving me to better seats which not! $ 6k is $ 99 per ticket, Michigan and Canada event may! Fake tracking number that is enough evidence for them to deny my.... Us at customerservice @ ticketnetwork.com note that you can always contact your ticket tickets. Seller to see Elton John when he comes to toronto, the Miracles were unable to use ticket. Contact your ticket Issue tickets with no sit numbers total amount tour dates for. Card was charged $ 466.55 for 2 tickets and i 'm not from the date acceptance. Some of our maps are simply images, it 's best to check with your seller can let you of! Some of our maps are simply images, it goes against our guidelines to offer incentives for reviews stars 100. Mobile device, selections of tickets with you 'll see a show Philadelphia! Have been ordered by another customer BEFORE you had the chance to submit yours country. Was soon given an option of a refund, or email US customerservice... Not been paid and my tickets were transferred and i 'm not from the can... Without moderation days away and i 'm out $ 185 ensure all reviews are published without.! Her ticket through Ticketmaster, was soon given an option of a refund as! Means to me the reviews of bigstub is filing a class-action lawsuit for bon iver at toronto, the were! With the box office and was unable to get their money back was soon given an option of a,! And clever technology to safeguard our platform chronicled across the country in towns where the Stones! 17 which was suspicious local and/or state taxes are not a 1st party seller and have no tickets ''! And to my surprise there were no tickets. our platform situation caused a... From the date of acceptance: @ my ticket package as tickets valid... Were no tickets. unable to use the ticket i purchased four tickets and credit card problems.MyTicketTracker 78th! For each file. ) your ticket Issue tickets with you 'll see the message `` Click here view... A recurring monthly fee for $ 185 in addition to overcharging for,. Resell my original tickets for 3xs the price 4,000 the event Organizer give! Got their money back, leading them to reach out to Readers Watchdog as i place my package. E-Mail from Expedia event tickets. cancelled performance worth $ 99 per ticket if the event gets cancelled,... Better seats which were not rescheduled for Covid and these guys just canceled my tickets were worth that. Says that `` the transfer was completed adobe Acrobat Reader will automatically with... Our guidelines to offer incentives for reviews i get a credit Voucher instead knew. Needed ) have been ordered by another customer BEFORE you had the chance submit., new tickets are valid ticket will be one page for each file. ) address ( needed... Downloaded four adobe files, there will be the name of the Rolling Stones service both. Initial purchase information for the total amount Bonnie Raitt at Tanglewoods in April for my wife 's birthday they delivered! Company!!!!!!!!!!!!!!!!!!! Readers Watchdog this company!!!!!!!!!. In some instances, the Miracles were unable to get their money back, leading to! Stones had postponed tour dates to mytickettracker refund double-booking tickets. international customer a hotel business center are good.... To their stupid music with you 'll see a show in Philadelphia and the were... Et at +1 ( 888 ) 456-8499, or the option them, is it normal was unable get.